It’s true. A company (who shall remain nameless) tried to charge me £216 ($296) to access the data they held about me on their systems. I was moving house not too long ago, and as part of the long and tedious process, all documentation about every aspect of the property is required by your buyers solicitors…
UK Home Office Notice for you: Alert – SCAM
Received a text message from someone purporting to be from the UK home office: UK home office notice for you: According to the reduction of winter heating subsidies, the living expenses subsidy will be paid as a result of the parliamentary decision. When you receive the information it means that you have obtained the qualification…
SCAM: AGENT MACLEOD
This is quite an amusing one – I really hope no one falls for this! Miami International Airport 2100 NW 42nd Ave, MiamiFL 33126, United StatesINCTION UNITText or call me:(+1) 219-243-2242Attention beneficiary,NOTE: If you received this message in your SPAM/JUNK folder,that is because of the restrictions implemented by your InternetService Provider, I(AGENT) urge you to…
OSINT and 2024. How investigations are changing with analytics of mass data.
In 2024, every single day, users share 6.9 billion images on WhatsApp, 3.8 billion on Snapchat, 2.1 billion on Facebook, and 1.3 billion on Instagram. (Source: Photutorial) I remember a long time ago, when internet chat groups were first ‘invented’. Images were not posted (bandwidth) and chat was important. I’ve put ‘invented’ into inverted commas…
Dark web criminal marketplaces are moving to Telegram
Setting up a criminal marketplace on the dark web isn’t as easy as you would think. The site needs to be hosted in a secure manner, with none of the hosting details being accessible to law enforcement if requested or if a warrant was raised. The typical ways of doing this would be to set…
The dangers of making assumptions with Open Source Intelligence.
Recently I have come across a great many individuals and companies talking about OSINT (Open Source Intelligence), SOCMINT (Social Media Intelligence), IMINT (Imagery Intelligence) and any other of the “INT’s”. I have also gained a great deal of really intelligent and aware contacts in this field, and I particularly enjoy some of the insights that…
Social media algorithms. Is it your own opinion, or have we been brainwashed?
In today’s age of social media, everyone in the world has access to some sort of social data feed. Some abstain by choice, but 97% of people in the world have access to and regularly access customised social media feeds. These feeds are what help us form our opinions. We are treating them like a…
Email Scam 3
Note: I have checked the bitcoin address, and unfortunately it seems that quite a few victims have fallen for this scam unfortunately hanhnguyentn@mhg.com Thu 28/12/2023 23:56 In case you didn’t get last email. Pay attention now. You have used video call recently. And I have very unfortunate news for you.I’ll give you some background on…
Learn OSINT in 4.5 hours courtesy of The Cyber Mentor
Watch the video courtesy of The Cyber Mentor and learn OSINT in just 4.5 hours.
The Crucial Role of Private Investigators: Unraveling the Importance of this Essential Service
In a world filled with uncertainties and complexities, private investigators play a pivotal role in uncovering truths and providing invaluable assistance in various situations. Their unique set of skills and expertise make them an indispensable service for individuals, businesses, and legal entities alike. In this article, we will delve into the reasons why private investigators…
Email Scam 2
Cpt. Mohika Moore <test@andrevillemont.com> To:Recipients Thu 06/07/2023 00:18 Greetings My name is Cpt. Mohika Moore, a member of the Ukraine Army based in Ukraine.I am writing to you for a partnership relation with you if you are willing to show me your honesty and trust to handle this for me.Just a few days ago I discovered…
Email Scam 1
Mr.Jim Carlos <info@usa.net> To: Recipients Thu 06/07/2023 11:02 Interim Assistant General Manager,(Operations, Maintenance, Transportation)Dallas/Fort Worth International AirportAddress: 2400 Aviation Dr N, DFW Airport, TX 75261, USAEmail: officefile.deskonline147@gmail.comHello ,Your Abandoned Package For DeliveryI am Mr. Jim Carlos, head of luggage/baggage storage facilities (Operations, Maintenance, Transportation) here at Dallas/Fort Worth International Airport. During my recent WITHHELD PACKAGE routine…
Is your business taking payment card data security seriously?
A business wouldn’t be a business if at some point along the line it wasn’t taking a payment for it’s goods and services provided. The problem however, is that when a customer pays for said goods and services, in order to make the service fast and seamless, often, their payment card data is retained by…
Securing your customer’s telephone payments. How can this be achieved? Is it even possible?
The question about secure payments is always a tough one. Most businesses have the ability to take payments using their website, this is generally accepted as a secure method, as long as the website is secured properly. But what about telephone payments? This opens up a whole new realm of insecure payments. The range of…
Payment Security from an Agent Perspective. The big CHANGE debate.
When running any business, who do you think the most important people are? (apart from your customers/clients) It’s the front line. The people who answer the phones, the people who are the first point of contact in your business. The first impression of your entire business begins with your front line staff. Your reception, support…
AHT. Is your Contact Centre a Race Car or is it being shown the blue flag?
This weekends Formula 1 race in Barcelona showed that it’s not always the fastest car that wins the race, it’s the most consistent. Agent Handling time. AHT. It’s the words heard most often when talking to prospects about introducing new technology into their contact centre. The average agent handling time calculation is based on the…
£17 million fine for being hacked (or 4% of turnover)
Day by day, we are seeing more and more articles related to GDPR and the impact on a business if you get hacked. One of the biggest issues, I feel, is that no matter how many precautions you put in place to secure your business from hacking, there will always be new vulnerabilities, and the…
You may be owed money if you received a robocall about a free cruise.
This was an article reported in the papers today about a rare customer win for people being harassed by cold marketing calls from a robot, meaning the people affected could receive up to $900 if they received a call! Regulatory bodies across the world are finally coming down hard on the people who breach our…
I’m having a party on the 25th May 2018, and you are all invited.
Does anyone know what is special about that date? Is it my birthday? No. Is it my wedding anniversary? Also no. In my opinion, this date is has a far greater significance than either of those dates (plus, I’m not married, yet!) This date has significance because it is the launch date for the single…
“Hello, I’d like every single piece of information you hold on me to be deleted please!”
A simple (I hope) explanation of the new GDPR ‘right to erasure’ being enforced on the 25th May 2018. The phone call/email every company dreads. It’s a client/customer contacting us to ask us for all of their information to be deleted forever. At the moment, that important client database is the hub of my business,…
Digital Investigations. The easy way.
For those of you who know me, you will know that I try to integrate technology with most aspects of my life. From the health and steps tracker on my wrist, to the use of mobile devices, in-vehicle GPS, Google Home, and the various array of Raspberry Pi based hardware in my home. I consider myself…
Drone attacks. How can we fight back?
When writing on any subject, I like my articles to be read and understood by all, including professionals, and those who merely have a passing interest. This is why I’m going to try to drill down in this article to try and show the technology in its simplest terms, but also include some of the…
Could we be more proactive with the cloud for a ‘Hot’ crime scene?
Some of the difficulties being faced with any major or minor incident that occurs is that the crime scene and evidence could be contaminated or changed long before the police and forensic teams arrive on site. The evidence becomes older, and is less appropriate as time goes on. We are well and truly in the…
Triage in Digital Forensics – My View.
I was recently asked to attend a conference and speak on the subject of ‘Triage in Digital Forensics’. The presentation I had to give was based solely on my opinions, without mentioning any product names, and to give an experience to the delegates to hopefully provide them with some ideas to take away for their…
Coronavirus – Digital Investigations don’t need to stop when you self-isolate.
Its the big topic of the year. 2020, the year of Coronavirus. Countries are closing borders, governments are recommending self isolation ‘social distancing’ at best. The message from the British prime minister is “Don’t go out”. Due to these restrictions being rapidly put in place, people all over the world are beginning to self-isolate, working…
Hello? This is Microsoft calling……or is it a SCAM?
I’m fed up. Time and time again hearing about innocent people falling for scams which cost them thousands of pounds and a lot of emotional distress. These online scams are designed to prey on the young and the old although with far greater success on the elderly, mainly due to their lack of knowledge on…