This is quite an amusing one – I really hope no one falls for this! Miami International Airport 2100 NW 42nd Ave, MiamiFL 33126, United StatesINCTION UNITText or call me:(+1) 219-243-2242Attention beneficiary,NOTE: If you received this message in your SPAM/JUNK folder,that is because of the restrictions implemented by your InternetService Provider, I(AGENT) urge you to…
Tag: fraud

Email Scam 1
Mr.Jim Carlos <info@usa.net> To: Recipients Thu 06/07/2023 11:02 Interim Assistant General Manager,(Operations, Maintenance, Transportation)Dallas/Fort Worth International AirportAddress: 2400 Aviation Dr N, DFW Airport, TX 75261, USAEmail: officefile.deskonline147@gmail.comHello ,Your Abandoned Package For DeliveryI am Mr. Jim Carlos, head of luggage/baggage storage facilities (Operations, Maintenance, Transportation) here at Dallas/Fort Worth International Airport. During my recent WITHHELD PACKAGE routine…

AHT. Is your Contact Centre a Race Car or is it being shown the blue flag?
This weekends Formula 1 race in Barcelona showed that it’s not always the fastest car that wins the race, it’s the most consistent. Agent Handling time. AHT. It’s the words heard most often when talking to prospects about introducing new technology into their contact centre. The average agent handling time calculation is based on the…

£17 million fine for being hacked (or 4% of turnover)
Day by day, we are seeing more and more articles related to GDPR and the impact on a business if you get hacked. One of the biggest issues, I feel, is that no matter how many precautions you put in place to secure your business from hacking, there will always be new vulnerabilities, and the…

You may be owed money if you received a robocall about a free cruise.
This was an article reported in the papers today about a rare customer win for people being harassed by cold marketing calls from a robot, meaning the people affected could receive up to $900 if they received a call! Regulatory bodies across the world are finally coming down hard on the people who breach our…

I’m having a party on the 25th May 2018, and you are all invited.
Does anyone know what is special about that date? Is it my birthday? No. Is it my wedding anniversary? Also no. In my opinion, this date is has a far greater significance than either of those dates (plus, I’m not married, yet!) This date has significance because it is the launch date for the single…

“Hello, I’d like every single piece of information you hold on me to be deleted please!”
A simple (I hope) explanation of the new GDPR ‘right to erasure’ being enforced on the 25th May 2018. The phone call/email every company dreads. It’s a client/customer contacting us to ask us for all of their information to be deleted forever. At the moment, that important client database is the hub of my business,…

Hello? This is Microsoft calling……or is it a SCAM?
I’m fed up. Time and time again hearing about innocent people falling for scams which cost them thousands of pounds and a lot of emotional distress. These online scams are designed to prey on the young and the old although with far greater success on the elderly, mainly due to their lack of knowledge on…

They tried to charge me £216 ($296) for my data!
It’s true. A company (who shall remain nameless) tried to charge me £216 ($296) to access the data they held about me on their systems. I was moving house not too long ago, and as part of the long and tedious process, all documentation about every aspect of the property is required by your buyers solicitors…