This is quite an amusing one – I really hope no one falls for this! Miami International Airport 2100 NW 42nd Ave, MiamiFL 33126, United StatesINCTION UNITText or call me:(+1) 219-243-2242Attention beneficiary,NOTE: If you received this message in your SPAM/JUNK folder,that is because of the restrictions implemented by your InternetService Provider, I(AGENT) urge you to…
Tag: scam
Dark web criminal marketplaces are moving to Telegram
Setting up a criminal marketplace on the dark web isn’t as easy as you would think. The site needs to be hosted in a secure manner, with none of the hosting details being accessible to law enforcement if requested or if a warrant was raised. The typical ways of doing this would be to set…
Email Scam 3
Note: I have checked the bitcoin address, and unfortunately it seems that quite a few victims have fallen for this scam unfortunately hanhnguyentn@mhg.com Thu 28/12/2023 23:56 In case you didn’t get last email. Pay attention now. You have used video call recently. And I have very unfortunate news for you.I’ll give you some background on…
Email Scam 1
Mr.Jim Carlos <info@usa.net> To: Recipients Thu 06/07/2023 11:02 Interim Assistant General Manager,(Operations, Maintenance, Transportation)Dallas/Fort Worth International AirportAddress: 2400 Aviation Dr N, DFW Airport, TX 75261, USAEmail: officefile.deskonline147@gmail.comHello ,Your Abandoned Package For DeliveryI am Mr. Jim Carlos, head of luggage/baggage storage facilities (Operations, Maintenance, Transportation) here at Dallas/Fort Worth International Airport. During my recent WITHHELD PACKAGE routine…
Securing your customer’s telephone payments. How can this be achieved? Is it even possible?
The question about secure payments is always a tough one. Most businesses have the ability to take payments using their website, this is generally accepted as a secure method, as long as the website is secured properly. But what about telephone payments? This opens up a whole new realm of insecure payments. The range of…
AHT. Is your Contact Centre a Race Car or is it being shown the blue flag?
This weekends Formula 1 race in Barcelona showed that it’s not always the fastest car that wins the race, it’s the most consistent. Agent Handling time. AHT. It’s the words heard most often when talking to prospects about introducing new technology into their contact centre. The average agent handling time calculation is based on the…
£17 million fine for being hacked (or 4% of turnover)
Day by day, we are seeing more and more articles related to GDPR and the impact on a business if you get hacked. One of the biggest issues, I feel, is that no matter how many precautions you put in place to secure your business from hacking, there will always be new vulnerabilities, and the…
You may be owed money if you received a robocall about a free cruise.
This was an article reported in the papers today about a rare customer win for people being harassed by cold marketing calls from a robot, meaning the people affected could receive up to $900 if they received a call! Regulatory bodies across the world are finally coming down hard on the people who breach our…
“Hello, I’d like every single piece of information you hold on me to be deleted please!”
A simple (I hope) explanation of the new GDPR ‘right to erasure’ being enforced on the 25th May 2018. The phone call/email every company dreads. It’s a client/customer contacting us to ask us for all of their information to be deleted forever. At the moment, that important client database is the hub of my business,…
Hello? This is Microsoft calling……or is it a SCAM?
I’m fed up. Time and time again hearing about innocent people falling for scams which cost them thousands of pounds and a lot of emotional distress. These online scams are designed to prey on the young and the old although with far greater success on the elderly, mainly due to their lack of knowledge on…
They tried to charge me £216 ($296) for my data!
It’s true. A company (who shall remain nameless) tried to charge me £216 ($296) to access the data they held about me on their systems. I was moving house not too long ago, and as part of the long and tedious process, all documentation about every aspect of the property is required by your buyers solicitors…